Official store of artist Sergey Gordienko New: the DWYL book — pre-order open dowhatyoulove.art
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Shipping*

Some pieces are ready in the studio, others are made just for you after you order. Here is how long each takes.

When your order ships

Original paintings 1–3 business daysto ship

In the studio, ready to go. Packed by the artist and sent with a tracked, insured courier.

Free shipping in the US
Signed prints & posters 3–5 business daysto ship

Prepared, signed and packed for each order, then handed to the carrier with tracking.

Cost shown at checkout
Apparel, hats & objects 3–7 business daysto ship

Made to order — printed for you after you order, so nothing is overproduced. Shipped with tracking.

Cost shown at checkout

Ordering pieces from different groups? Each one ships on its own schedule — see One order, several packages.

Time in transit

Time to ship time in transit estimated delivery

After a package ships, these are the usual carrier times. They are estimates, not guarantees.

DestinationUsually in transitGood to know
United States3–7 business daysExpress (1–3 business days) where offered at checkout
Canada4–10 business days
United Kingdom & Europe5–20 business daysImport duties and VAT may apply
Rest of the world5–20 business daysSome destinations take longer; duties and taxes may apply

Our promise*

The times on this page are our honest estimates. Making things by hand and on demand is not always predictable, and carriers have their own delays — so we cannot guarantee an exact delivery date.

What we do guarantee: if your order cannot ship within the time shown for it, we will email you before that time runs out with a new expected date. You can then wait, or cancel and get a full refund.

Details

Shipping costs

Shipping for original paintings is free within the United States, insured and tracked. For paintings going to other countries, we quote insured shipping before you pay. For everything else the cost depends on the item, the destination and the method you choose — you will see it at checkout before you pay.

One order, several packages

Some items are made in different places, so one order can arrive in separate packages on different days. Posters, hats, pillows and a few other items always travel on their own. You will get tracking for every package.

Tracking

As soon as a package leaves, we email you a tracking link. Tracking can take up to 24 hours to show the first scan.

Customs, duties & taxes

Prices do not include import duties, taxes or customs fees. If your country charges them, the carrier collects them from the recipient on delivery. We cannot predict or refund these charges.

Check your address

Please double-check the address at checkout. If a package comes back because the address was incomplete or incorrect, we will contact you; the cost of sending it again is paid by the customer.

Damaged or lost packages

If a package arrives damaged, write to us within 7 days of delivery with photos of the item, the label and the packaging, and keep the packaging. If a package has not arrived within 7 days after its estimated delivery date, let us know and we will open an investigation with the carrier. Every case is reviewed individually — see the Returns policy for what we can do. Once the carrier marks a package delivered to the address given at checkout, we are not responsible for it.

Where we ship

We ship to most countries. If your country is not available at checkout, we cannot ship there — usually because of carrier limits or trade restrictions.

Holidays & busy seasons

Business days are Monday to Friday, excluding US public holidays. In November and December, and during carrier disruptions or bad weather, making and delivering orders can take longer than usual.

The book (pre-order)

Pre-orders ship when the book is released — [expected ship date]. We will email you when your copy is on its way.

Questions about an order? Contact us — include your order number. · Last updated: September 30, 2026

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